Senior Service Associate-Onboarding
Fuox EntertainmentBengaluru
Not disclosed
Work from Office
Full Time
Min. 1 yearJob Description
Senior Service Associate-Onboarding
IntroductionA career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners, and the planet. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.Your Role and ResponsibilitiesAs Senior Service Associate -Onboarding, you are responsible to ensure seamless onboarding experience for new joiners.
- You will be the first point of contact for new employee and hiring manager from offer accept through onboarding
- Coordinating requests and delivery of all provisioning items by new hire’s start date
- Facilitate onboarding sessions
- Welcoming new employees, facilitating paperwork completion and processing, accountability in understanding current IBM business/structure/strategy/ news,
- Ensure employee data collected at the onboarding stage reaches HR system(s) in a timely manner
- Comply with local government requirements in a timely manner
- 1-2 years’ experience in HR Onboarding process for any International IT / ITES Company
- Excellent communication skills in English both oral & written
- Strong knowledge of MS Excel and MS Word
- Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans
- Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business
- Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements
- Excellent Customer Service skills – ability to communicate to all people at all levels within the organization.
- Must have the ability to resolve difficult customer service issues
- High degree of numeracy skills with meticulous attention to details Team work – the ability to work well within the team is key to this role
- Ambitious individual who can work under their own direction towards agreed targets/goals.
- Ability to work under tight timelines and have been part of change management initiatives.
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Enhance technical skills by attending educational workshops, reviewing publications etc.
Job role
Work locationBangalore
Bengaluru
DepartmentHuman Resources
Role / CategoryEmployee Relations
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceMin. 1 year
About company
NameFuox Entertainment
Job posted by Fuox Entertainment
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