Customer Service Executive - Sales- India
Hindustan Paper
Work from Office
Full Time
Min. 3 yearsJob Description
Customer Service Executive - Sales- India
About Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsJob Description
Job Description�Responsible for post-Sales lifecycle experience management for customers. Operational role that works under direct supervision, responsible for driving sales operations.
Responsibilities
�Take ownership of customer issues reported, solving their problems by co-ordinating with different teams across the organization
�Provide assistance to customers and information on product features.
�Data Monitoring & Reporting
�Track customer SLAs, customer feedback, governance meeting outcomes etc
Desired Skill sets
�NIL
Skills
post sales, customer experience, churn management, sales operations, account management, contract management, renewal management, revenue generation, revenue managementJob role
Job requirements
About company
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