Customer Service Executive - Collections
Hindustan Paper
Work from Office
Full Time
Min. 5 yearsJob Description
Customer Service Executive - Collections
About Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsJob Description
Job Description�Operational role responsible for supporting billing team in day-to-day operations. The incumbent may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Responsibilities
�Maintain customer accounts and ensure billing is accurate.
�Delivery of billing information to customer�s address
�Ensure achievement of collection targets and reduce outstanding collections and debt bucket.
�Track payments, expenditures process, invoices expense claims, reconcile processed payments.
� Analyse accounts
�Monthly report generation
Minimum qualification & experience
� accounting or finance experience
Desired Skill sets
�Basic accounting procedures, Excel, Outlook
Skills
accounting, accounts payable, invoicing process, root cause analysis, customer satisfactionJob role
Job requirements
About company
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