Sr. Process Analyst - Learning
Fuox Entertainment
Work from Office
Full Time
Min. 3 yearsJob Description
Sr. Process Analyst - Learning
- You will Manage end to end learning administration tasks via the Learning Administration System (LMS) which includes but not limited to creating/modifying/cancellation of courses/classes/curriculum, registration/assignment/completion/update of learners to courses/classes/curriculum.
- Provide employee service and act as a point of contact for employee who have queries regarding learning.
- Support queries related to employee password reset.
- Handle dispatching of work queue effectively.
- To have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries.
- Provide active contribution on any ongoing projects
Required Technical and Professional Expertise
- Minimum 3-5 years of experience in Learning administration or Customer relationship management/ business administration or related field will be preferred.
- Proven experience in Microsoft Excel, Powerpoint, MS Word and GSuite.
- Excellent verbal and written English language skills
- Prior experience in Training or presentation will be a plus
- Experience working in a fast-paced, client-facing environment
- Validated organizational skills and the ability to prioritize and time-management are essential for this role
- Demonstrating strong attention to details, follow up and quick responsiveness is imperative for this role
- Ability to develop effective relationships with internal and external stakeholders of the organization
- Flexibility to work in shifts including night shift (during training/knowledge transfer activities) will be preferred.
- Problem solving skills and ability to analyze errors/complex issues and identify appropriate solutions
- Prior experience in Data processing or Data management skill will be preferred.
- Working knowledge of Workday will be an added advantage
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The candidate should have completed the required education and people who have 3 to 5 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
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