Deputy General Manager - MOVE
Hindustan PaperJob Description
Deputy General Manager - MOVE
About Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsJob Description
- Overall accountable to deliver features/user stories specific to IT API, MOVE Portal, KYC Portals and reporting.
- Resource allocation and management for Move Combined releases. monthly and effective utilization of resources across projects
- Maintain and manage Vendor relationship, TCS and others and closely monitor the work progress. Vendor SOW reviews/approvals, provide resource forecasting, vendor resource selection are some of the responsibilities this role demands
- Skill management, cross training within the team to build core capabilities for the modules. Identify future technology requirements and plan for any skill gaps
- Issue resolution, participate in delivery governance forums, collaborate with delivery excellence team to rollout processes as well as measure effectiveness
- Responsibility includes managing the tech upgrade and applying latest technologies for the mentioned modules.
- From time to time, identify best practices and implement them as part of continuous improvement initiatives
- Lead the team to resolve production issues in alignment with the MOVE Ops teams
- Focus on the platform stability and rollout new initiatives to continuously improve the platform up time
- Proactive identification of issues and resolve in timely manner to avoid service disruption
- Drive root cause for all major issues/incidents and provide permanent fixes without impacting the services to customers
- Collaborate with wider cross functional teams to identify the issues and bring them under common Change advisory board process to minimize impacts
- Conduct monthly health checks along with the Engineering subsystem owners to proactively identify bottlenecks and plan for addressing them
Skills
java, spring, hibernate, javascript, html, css, jquery, software development, application development, full stack development, full stack, software applications, project management, agile methodologies, agileJob role
Job requirements
About company
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