Customer Service Executive - Global Service Operations
Hindustan Paper
Work from Office
Full Time
Min. 1 yearJob Description
Customer Service Executive - Global Service Operations
About Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsJob Description
Job Description�The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Responsibilities
�Taking ownership of customer issues reported, solving their problems through by providing resolution.
�Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues.
�Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
�Ensure SLA are achieved & work proactively to maintain the same.
Desired Skill sets
�Demonstration of problem-solving skills
�Prior experience of providing customer service support in fast paced, high availability, 24X7 environments.
�Maintain awareness of latest technologies in the domain
Skills
sdwan, bgp, ospf, mpls, network operations, networking, customer service, network support, technical support, troubleshooting, issue resolution, ccnaJob role
Job requirements
About company
Similar jobs you can apply for
Telecalling / BPO / TelesalesTelesales Executive Call
Power SolutionsWork from OfficeFull TimeMin. 3 years
No English RequiredSales Consultant
Power SolutionsWork from OfficeFull TimeAny experienceNo English RequiredCustomer Relationship Manager
Power SolutionsWork from OfficeFull TimeAny experienceNo English RequiredTelesales Executive AI Job
Power SolutionsWork from OfficeFull TimeMin. 3 yearsNo English RequiredSales Consultant
Power SolutionsWork from OfficeFull TimeAny experienceNo English RequiredSales Consultant
Power SolutionsWork from OfficeFull TimeAny experienceNo English RequiredYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 1 to 3 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Pune at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Pune . Through apna, you can find jobs in 64 cities across India. Join NOW!