Territory Sales Manager

Territory Sales Manager

PhonePe is hiring for the role of Territory Sales Manager!

Responsibilities of the Candidate:

• Business Growth:
  • Grow merchant network by driving acquisition and servicing to attract and retain them
  • Drive quality in execution by audits and review mechanisms 
  • Meet merchants to present products and manage escalations
  • Monitor competition within assigned territory and share inputs with the leadership team
  • Drive acquisition and win back productivity to ensure the right ROI
  • Ensure payout closure and NOC from BDEs and FLs/TLs for all payments
• Brand Visibility:
  • Ensure brand visibility in assigned territory leveraging collaterals provided by the organization
  • Participate in promotional events and other BTL activities (e.g. Roadshows and trade shows) to cultivate customer relationships
• People Management:
  • Facilitate hiring of BDEs/ TLs to ensure 100% manning in their territories
  • Onboard and provide on-the-job-training to the front-line sales team to improve performance 
  • Monitor KPIs and coach team members on an ongoing basis
  • Work towards retention and engagement of the front-line sales team
  • Drive execution rigor by being in the market and observing BDEs/TLs
  • Motivate the team by regularly communicating about monthly schemes and incentives

Requirements:

• MBA from Tier 2/3 campus with a good academic record 
• Proven working experience of 2 - 4 years in sales managing sales team (off roll / on roll)
• Experience in Telecom, FMCG, and Retail are highly preferred (B2C experience)
• Excellent interpersonal skills and a strong sales/customer service focus
• Field sales experience with a proven track record of increasing sales and revenue
• Exposure to the start-up environment is an added advantage.
• Problem-solving abilities with a strong bias for impact
• Strong ethics and discretion while dealing with customers
• Drive for results, able to demonstrate/quantify success relative to established targets and metrics