Staff UX Designer, Customer Engagement

Staff UX Designer, Customer Engagement

Minimum qualifications:

• Bachelor's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
  
• 8 years of experience in product design or UX.
  
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).
  

Preferred qualifications:

• Master's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
  
• 12 years of experience in product design or UX.
  
• 5 years of experience working in a complex, cross-functional organization.
  
• 4 years of experience leading design projects.
  
• 3 years of experience working with executive leaders.
  

Responsibilities

• Drive the development of innovative design solutions to user, product, and business problems.
  
• Drive a holistic design process, design system, or design language across teams or products. 
  
• Drive design solutions based on user insights, business needs, and industry trends that further business outcomes. 
  
• Provide direction to UX designers in creating design concepts for product ideation or user research/testing. 
  

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google’s Interaction Designers take complex tasks and make them intuitive and easy-to-use for billions of people around the globe. Throughout the design process—from creating user flows and wireframes to building user interface mockups and prototypes—you’ll envision how people will experience our products, and bring that vision to life in a way that feels inspired, refined, and even magical.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As an Interaction Designer, you’ll rely on user-centered design methods to craft industry-leading user experiences—from concept to execution. Like all of our UX jobs, you’ll collaborate with your design partners to leverage and evolve the Google design language to build beautiful, innovative, inspired products that people love to use.

Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We’re made up of multiple teams, building Google’s Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale.