Sr Customer Service Executive - Global Network Operations
Hindustan Paper
Work from Office
Full Time
Min. 2 yearsJob Description
Sr Customer Service Executive - Global Network Operations
About Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsJob Description
Job Description�The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Responsibilities
�Maintaining, administering, upgrading, and troubleshooting network tools and equipment
�Assisting with and implementing installations as required for new and existing customer and internal projects inclusive of - terminations, testing and labelling of most common transmission mediums, hardware installations etc.
�Ensure SLA are achieved & work proactively to maintain the same.
�Conduct vulnerability assessments for networks, Servers, applications, and operating systems
�Conduct network security audits and scanning on a predetermined basis.
�Compile and track vulnerabilities over time for metrics purposes.
�Timely upgradation of all the tools used and their related documents like SOP�s etc.
Desired Skill sets
�Demonstration of problem-solving skills
�Prior experience in providing technical support in fast paced, high availability, 24X7 environments.
�Knowledge of network, operation systems
Skills
customer service, technical support, network support, network operations, network maintenance, operations and maintenance, networking tools, network equipments, network devices, service assurance, service management, incident management, escalation management, ticketing, installation, implementation, upgradation, troubleshootingJob role
Job requirements
About company
Similar jobs you can apply for
Telecalling / BPO / TelesalesTelesales Executive Call
Power SolutionsWork from OfficeFull TimeMin. 3 years
No English RequiredSales Consultant
Power SolutionsWork from OfficeFull TimeAny experienceNo English RequiredCustomer Relationship Manager
Power SolutionsWork from OfficeFull TimeAny experienceNo English RequiredTelesales Executive AI Job
Power SolutionsWork from OfficeFull TimeMin. 3 yearsNo English RequiredSales Consultant
Power SolutionsWork from OfficeFull TimeAny experienceNo English RequiredSales Consultant
Power SolutionsWork from OfficeFull TimeAny experienceNo English RequiredYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 2 to 5 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Pune at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Pune . Through apna, you can find jobs in 64 cities across India. Join NOW!