Payments Business Analysis Manager – Vice President

Payments Business Analysis Manager – Vice President

You are a strategic thinker passionate about driving solutions in “Business Analysis”. You have found the right team

As  Business Analysis professional within our “ Payments team” , you will spend each day defining, refining and delivering set goals for our firm

Transformation Design & Delivery is part of the Payment Operations organization supporting CIB wide transformation and change programs and platforms. Our mission statement is powerful yet simple ‘build things better and build better things’. Ensuring that the things we build have been properly thought through, are high quality, sustainable and delivered quickly. We are focused on identifying opportunities to build more innovative things, often across products and LoB’s, where we can bring the organization together to define solutions/builds which are broader reaching.

 Job Responsibilities

•  Define  the business requirements for development and commercialization of new product capabilities
• Articulate and document process flows including customer interactions and Operations intervention
• Cover functional and non-functional requirements including but not limited to Product features, Operational requirements, Regulatory and Compliance requirements, User Interface, Client reporting, Sanctions, Resiliency and Scalability. The requirements must be able to cater to current expectations and allow scalability for future changes in business mode
• Perform impact analysis for business initiatives to determine key business groups that will consequently be required to undergo technical or operational process change
• Partner closely with Product and Technology partners to help define globally consistent platform architecture
• Conduct gaps analysis as required to determine degree of change emergent from business initiatives
• Work with UAT team to determine the testing strategy and ensure thorough testing of all capabilities 
• Tracking the overall progress of an initiative and identify any potential Red flag and collaborating with various stakeholders for resolution of the issues to ensure timely completion of the projects
• Drive Operations readiness to support new product roll out by ensuring documentation of process flows, operational procedures, training, user entitlements, clearly defined roles and responsibilities and establishing escalation matrix 
• Anticipate internal and external factors impacting the global payment strategy and implementing plans to mitigate risks and capitalize on opportunities
• Defect analysis, prioritization and exploring alternative solutions

Required skills and qualifications

• At least 10 years experience in Banking / Financial services
• Strong Payments knowledge, Instant/Real-time Payments preferred, and experience in driving large scale strategic projects
• Well versed with Agile methodology 
• Strong project management skills and ability to work independently
• Strong problem solving, collaboration, communication and interpersonal skills with the ability to influence stakeholders
• Strategic thinker with ability to define future state business model and drive execution
• Ability to multi-task and manage and deliver competing priorities
• Self-motivated, tenacious with excellent time management/prioritization skills
• Experience in designing, delivering & presenting executive level content
• Previous leadership/management experience required