Service Management Lead
Shankar Woollen
Work from Office
Full Time
Min. 5 yearsJob Description
Service Management Lead
Project Role : Service Management LeadProject Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda
Must have skills : Microsoft Windows Server Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. You will coordinate projects through contract management and shared service coordination. Your role will involve developing and maintaining relationships with key stakeholders and sponsors to ensure high levels of commitment and enable the strategic agenda. You will be based in Pune and should have a minimum of 5 years of experience in Microsoft Windows Server Administration. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Coordinate the delivery of programs, projects, or managed services. - Manage contracts and ensure effective contract management. - Develop and maintain relationships with key stakeholders and sponsors. - Ensure high levels of commitment and enable the strategic agenda. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Server Administration. - Good To Have Skills: Experience with ITIL framework. - Strong understanding of server administration and troubleshooting. - Experience in managing and maintaining Windows Server environments. - Knowledge of Active Directory, Group Policy, and DNS. - Familiarity with virtualization technologies such as VMware or Hyper-V. Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft Windows Server Administration. - This position is based in Pune. - A 15 years full-time education is required.
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