Process Analyst - Policy Admin
Fuox Entertainment
Work from Office
Full Time
Min. 2 yearsJob Description
Process Analyst - Policy Admin
Spartan Technology Services and Solutions Private Limited is a subsidiary of IBM (International Business Machines) Corporation. IBM is a global brand and has its presence in 170 countries and operates through multiple locations across globe.
Spartan Technology Services and Solutions Private Limited is an integral part of IBM Business Process Operations and is providing end to end services covering policy renewal, query resolution using TPA services to its clients in the Insurance industry while ensuring best in class quality for their clients and communities. The group has dedicated compliance experts focused on ensuring data security across all transaction and aspects of an organization.
Your Role and Responsibilities
- Processing of Life and Annuity Insurance Policy administration tasks (e.g. change of communication address, change in beneficiary, Issuance/Reinstatement of policy certificate etc.) accurately and within specified turnaround time window according to standard work & SOPs
- Handling of policy administration requests, review of requests, processing and request for additional documents if required
- Work well with Onshore /Offshore and customer in an encouraging and professional manner via email and on calls
- Meet productivity and quality targets on a daily, weekly, and monthly basis
- Render overtime whenever requested by the Supervisor including rest day
- Use expertise to evaluate the work of others and assist in process calibration
- Facilitate team huddles and teach-back sessions as scheduled
- Complete certification on identified process and developmental training
- Participate in functional and company-wide activities.
- Adheres to company policy, guidelines, house rules including attendance, clean desk, dress-code, etc.
- Experience Required- 2-3 years
Required Technical and Professional Expertise
- Life/Annuities product experience in policy admin
- Good English Communication (Both written & verbal)
- Proactive communication & High analytical skills – should be able to foresee issues and suggest solutions, with impactful data
- Displays energy and enthusiasm in approaching the job
- Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer service
- Ready to work on stretched working hours
- Ability to independently work well with internal and external customers
- Customer service focus
- Basic Computer knowledge along with typing speed of 35 words/minute
- Insurance knowledge
- Ability to multi-task and can easily learn and adapt with changes in a fast-paced environment
Preferred Technical and Professional Expertise
- Graduation in any stream except B.Tech and Technical Graduation & Law
Job role
Job requirements
About company
Similar jobs you can apply for
Banking OperationsCustomer Verification Executive
Sahitya MetalsWork from OfficeFull TimeMin. 2 yearsCorporate Tie Up Executive
Skillful BuildersWork from OfficeFull TimeMin. 5 yearsFinancial Advisor
Sahitya MetalsWork from OfficeFull TimeMin. 2 yearsRelationship Manager
Sahitya MetalsWork from OfficeFull TimeMin. 1 yearBusiness Manager
Nature Constro InfraWork from OfficeFull TimeAny experienceRelationship Manager
Sahitya MetalsWork from OfficeFull TimeMin. 6 yearsYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 2 to 3 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Noida at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Noida . Through apna, you can find jobs in 64 cities across India. Join NOW!