Jr Customer Service Executive - Customer Service Operations

Hindustan Paper
Pune
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience

Job Description

Jr Customer Service Executive - Customer Service Operations

About Company

TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description

Job Description

Providing L1 support for Network Alarm Monitoring and reporting
Incident ticket Handling in Service NOW
Interlocks and coordination with cross functional teams for issue resolution
Network Major event handling and tracking with regular update to customer on resolution

Skill Requirements

Knowledge in SDH DWDM technologies
Good interpersonal communication skills

Skills

fiber operations, fiber optics, fiber network, sdh, dwdm, otdr, operations and maintenance, material management, troubleshooting

Job role

Work location
Work locationPune Pune
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience

About company

Name
NameHindustan Paper
Job posted by Hindustan Paper

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

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