Assistant Manager - Global IP and Ethernet Engineering

Assistant Manager - Global IP and Ethernet Engineering

About Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description

·        Responsible for all aspects of engineering activities and personnel within the Network and Services team related to Voice, Mobile and Video services activities with the objective of providing efficient, cost effective and differentiated network services and solution offered to customers and ensuring all engineering projects, initiatives, and processes under purview are in conformance with organization's policies, procedures, budgets, and objectives.

·        The team identifies key engineering initiatives based on customer requirements, network requirements, new applications and services and assesses the technical/infrastructure feasibility with the products team.

·        Also responsible for product evaluation, solution designing and testing and roll out plan for existing and new services, including design of tools needed for operation of these new services and systems for performance and capacity management. Evaluate vendors for outsourcing requirements.

·        Define resolution mechanism to prevent recurrence of escalations.

·        Discuss requirements with Product groups, in conjunction with Sales teams, for complex requirements and provide inputs around feasibility of solution and solution alternatives. 

·        Conduct testing of design and report issues encountered during testing to the supervisor. May lead important projects as a team leader or individual contributor that require providing experienced project team members with instruction, guidance and advice in all aspects of the project to ensure delivery of quality outcomes.

·        Support the delivery & operation teams in new product implementations and troubleshooting the unique problems and ensure to train the teams with necessary knowledge to handle independently.

·        Support Presales / Product team for design, BOQ and BOM creation.

 

 

Technical Skills required

 

·        Experience in network implementations/operations/tac/engineering and data center is preferred.

·        Hands on experience in HLD / LLD preparation and design approval with Technical team / Customer

·        Hands on experience in handling multi-vendor products and network gears like routers, switches, firewall, wireless controllers, access points, etc.

·        Good knowledge & Experience working in Cisco SD-Access solutions including DNAC, ISE, Fabric.

·        Good Knowledge on Aruba Central and Aruba Wireless WLC and Access points

Good Knowledge on Cisco WLC and Access points

·        Good Knowledge on NAC solution – ISE/Clearpass

·        Good knowledge on various OEMs  SDN/SD-LAN/SD-Branch platforms & solutions.

·        Good knowledge & Experience working in On-premise & Cloud managed WIFI platforms like Cisco Classic, Cisco Meraki, Juniper Mist, HPE Aruba, Fortinet etc..

·        Knowledge on Data centre technologies like ACI will be preferred.

·        Experience in Cisco Nexus switching and technologies around that is needed.

·        Cloud architecture knowledge such as Azure, AWS, GCP will be added advantage. 

·        Routing protocols knowledge expected - BGP, OSPF

·        Switching - Enterprise and Data Center switching technologies.

·        Good Knowledge in Wireless Site survey tools and site survey report validation – Ekahu / Airmagnet

·        Knowledge on QOS, Multicast is preferred.

·        MPLS and VPN technologies (L3/L2 VPN) understanding is good to have.

·        Experience in handling/integration of  network monitoring tools such as Solarwinds, Zoho Zabbix, etc with ITSM services(Incident, Change, Problem Management, etc) for auto ticketing.

·        Knowledge on automation tools/technologies such as Python, API, etc.

Skills

wireless networks, wireless network design, network design, radio frequency, access point, cisco wlc, cisco, network configuration, configuration, troubleshooting