ACS-Support Engineer-AppDev

Fuox Entertainment
Bengaluru
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 3 yearsMin. 3 years

Job Description

ACS-Support Engineer-AppDev

IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.Your Role and ResponsibilitiesThe ACS Application Support Engineer role requires a well-organized, action-oriented team player with exceptional time management and strong written and oral communication skills to drive customer facing support issues in a fast-paced environment. As an Application Development and Integration Support Engineer, the candidate will be responsible to ensure our SaaS offering is meeting our SLOs. The candidate will engage in all aspects of providing world class customer support. This role specializes in helping our customers resolve issues using our products such as Blockchain, APIc, IOT, APPConnect. The role requires excellent collaboration with team members, other IT organizations, key stakeholders and business partners to meet the needs of the business as well as that of the customers.Responsibilities
  • Providing world class support by performing problem analysis, evaluation, recreation, and resolution of client reported problems
  • Utilize Blockchain, APIc, IOT, APPConnect
  • Problem Determination and troubleshooting
  • Documenting problem resolution process and procedures
  • Monitoring the IBM Cloud environment to provide optimum system availability
  • Training and sharing information
  • Providing timely updates on assigned projectsar field


Required Technical and Professional Expertise
  • 3 years of experience in level 2 customer service software support
  • 1 year of experience in Unix shell scripting
  • Working knowledge of Linux/Unix
  • Knowledge of Cloud software monitoring in a Software as a Service (SaaS) environment
  • Knowledge of business analytics and cognitive computing
  • Knowledge of Docker containers
  • Location: Bangalore (EGL only)
  • Shift timings: 4.30 AM IST to 1.30 IST
Preferred Technical and Professional Expertise
  • Experience with Relational Databases (IBM DB2, Oracle) as well as NoSQL (MongoDB, Postgres)
  • Knowledge of PaaS, IaaS (Softlayer), and virtualization technologies
  • Knowledge in J2EE Application Servers – IBM WebSphere AS, JBoss, or Tomcat
  • Programming experience with Java, Go, or Python
  • Ability to both work independently as well as in a team environment
  • Ability to organize and prioritize multiple work assignments


Job role

Work location
Work locationBangalore Bengaluru
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Support
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 3 years

About company

Name
NameFuox Entertainment
Job posted by Fuox Entertainment

Similar jobs you can apply for

IT Support

Technical Support Executive

Apna Tech
Bengaluru
Work from Office
Full Time
Any experience

IT Support Executive

Nature Constro Infra
Bengaluru
Work from Office
Full Time
Min. 2 years

Technical Operations (Tech Ops)

Nature Constro Infra
Bengaluru
Work from Office
Full Time
Min. 2 years

Technical Operations (Tech Ops)

Nature Constro Infra
Bengaluru
Work from Office
Full Time
Min. 3 years

Technical Operations (Tech Ops)

Nature Constro Infra
Bengaluru
Work from Office
Full Time
Min. 4 years

Technical Support Executive

Cawnpore Infra Solutions
Bengaluru
Work from Office
Full Time
Min. 5 years

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!