Rider Cluster Manager - M1
Atmosfaira Impex
Work from Office
Full Time
Min. 2 yearsJob Description
Rider Cluster Manager - M1
Description
Roles and Responsibilities:
1. Work closely with all the functions to achieve overall business goals
2. Ensuring that every individual store team focus on rider Safety, Quality, behavior control, and ensuring traffic rules are followed by them.
3. Work to ensure that we are delivering an excellent customer experience and address escalated customer concerns as necessary
4. Monitor real time service levels and schedule adherence, and minimize leakages such as RTO.
5. Perform ad-hoc analysis and reports based on business needs.
6. Deep Dive and Analytical, Insist on high standards.
7. Lead/manage the team-ensure the KRAs of the team members are met and assist/train then in achieving the same
8. Making plans on fleet logins and requirements based on projected orders and ensuring zero order loss at any operational hours.
9. Working on overall Cost Per Order(CPO) of the store and making plans on how to reduce them and to execute them.
10. One must be able to handle a fleet of 500-600 of the last mile fleet and should be good at grievance handling.
11. Work closely with the payout team , have an understanding of it and resolve it on real time if any.
12. Work closely with ground team and ensure to minimize attrition numbers below 6%.
13. Working on OPH(order per hour), EPH(Earning per hour) to increase riders efficiency .
Skills Required:
1. Experience : 4-6 years (preferably in operations, especially last mile hyperlocal operations)
2. Ownership: Setting up a new business requires taking very high ownership and hard work
3. Comfortable with change: Open to trying new things. Enjoy ambiguity and uncertainty, a core multi-tasker at heart
4. Communication: Comfortable in communicating with internal and external stakeholders
5. Hands-on Attitude: You should be someone ready to roll up your sleeves and get the hands dirty
6. Problem-solving: Dissecting the problem and solving the parts
7. Data Analytics: Should be good at making sense out of numbers. Moderate excel/google sheets skills required
Skills Required
Rider Cluster manager, operations
Education/Qualification
Graduation
Job role
Job requirements
About company
Similar jobs you can apply for
Debt Collections / RecoveryCollection Specialist
Babu EnergyWork from OfficeFull TimeMin. 4 yearsCollection Manager
Dinkum SmithWork from OfficeFull TimeMin. 1 yearCollection Manager
Sahitya MetalsWork from OfficeFull TimeMin. 7 yearsCollection Specialist
Dinkum SmithWork from OfficeFull TimeMin. 4 yearsCollection Specialist
Dinkum SmithWork from OfficeFull TimeMin. 1 yearDelivery Manager
Coastal Freight LogisticsWork from OfficeFull TimeMin. 5 yearsYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 2 to 5 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Hyderabad . Through apna, you can find jobs in 64 cities across India. Join NOW!