Customer Service Representative
Shankar Woollen
Work from Office
Full Time
Min. 2 yearsJob Description
Customer Service Representative
Project Role : Customer Service RepresentativeProject Role Description : Provide functional, technical or administrative support to resolve customer problems and queries.
Must have skills : Enterprise Network Operations
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : Graduation
Summary: As a Customer Service Representative, you will provide functional, technical, or administrative support to resolve customer problems and queries. You will play a crucial role in ensuring customer satisfaction and maintaining positive relationships with clients. Your typical day will involve addressing customer inquiries, troubleshooting issues, and providing timely and accurate solutions. Additionally, you will collaborate with cross-functional teams to improve customer experience and contribute to the overall success of the organization. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Assist customers in resolving their issues and answering their queries. - Provide excellent customer service by ensuring timely and accurate responses. - Troubleshoot technical problems and provide appropriate solutions. - Collaborate with cross-functional teams to address customer concerns. - Maintain accurate records of customer interactions and transactions. - Identify opportunities for process improvement and suggest innovative ideas to enhance customer experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations. - Good To Have Skills: Experience with network troubleshooting and configuration. - Strong understanding of network protocols and technologies. - Knowledge of network security principles and best practices. - Familiarity with network monitoring and management tools. - Excellent problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Enterprise Network Operations. - This position is based at our Indore office. - A Graduation degree is required.
Job role
Job requirements
About company
Similar jobs you can apply for
Debt Collections / RecoveryCollection Executive / Officer
Sahitya MetalsWork from OfficeFull TimeMin. 6 yearsFinancial Advisor
Sahitya MetalsWork from OfficeFull TimeMin. 2 yearsRelationship Officer
Sahitya MetalsWork from OfficeFull TimeMin. 6 yearsSenior Sales Executive
Sahitya MetalsWork from OfficeFull TimeMin. 6 yearsCollection Executive / Officer
Sahitya MetalsWork from OfficeFull TimeMin. 1 yearRelationship Manager
Sahitya MetalsWork from OfficeFull TimeMin. 1 yearYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 2 to 5 years are eligible to apply for this job. You can apply for more jobs in Indore to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Indore at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Indore . Through apna, you can find jobs in 64 cities across India. Join NOW!