Exp Cust Exp Professional

Exp Cust Exp Professional

Join a team recognized for leadership, innovation and diversity

Implement and coordinate the operational aspects of ongoing Customer projects. Serve as liaison between project management and planning, project team, and LOB management. Review status of projects and budgets. Support PO issuance from customer, monthly billing (services, T&L, Expenses), schedules and prepare status reports. Help the team in project issues resolutions to meet productivity, quality, and customers satisfaction goals and objectives. Monitor project progress and solve problems with project managers, line managers, and customers and own the commercial process.

Key Responsibilities

·       Consolidated Intercompany Invoicing (Hours, T&L, Expenses) and reconciliation across IA LOBs.

·       Data analysis and deep dive in revenue, costs, margin aspects

·       Support in driving automation of reports across Power BI & Tableau

·       Deliver Forecast Reports

·       Track unbilled and work on Receivables management

·       MIS & Reporting

·       SEZ & STPI Compliance for statutory reporting

YOU MUST HAVE

·       Bachelor's degree in Finance or Accounting / CA Inter, Post Graduate with significant relevant experience.

·       Should have commercial experience with 4-5 years post qualification

·       Very good English Communication skills to interact with stakeholders across the globe

·       SAP working experience in FICO module

WE VALUE

·       SAP experience as super / power user

·       Knowledge of Power BI tool and Tableau dashboards

·       Good team and English communication skills

·       An ability to take initiative and work with limited direction

·       Ready to stretch work during month closing

Additional Information

• JOB ID: HRD238436
• Category: Customer Experience
• Location: 56 & 57 Hadapsar Industrial Estate,Pune,MAHARASHTRA,411013,India
• Nonexempt