Area Manager - ROTN

Finamics Trading
Coimbatore
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 6 yearsMin. 6 years

Job Description

Area Manager - ROTN

Key Deliverables

Retail Store Operations:

Strategic Store Rollouts- Ensuring all store deployment processes are completed in time for launch of stores (staffing/ inventory/ IT)

Store Operations/ Compliance/ Profitability:

•Ensure & Own compliance with all defined SOPs
•Co-ordination with Zonal/ Circle / Central cross-functional teams to ensure required operational support (e.g. service processes, activations processes, ops, updates etc)
•Understand and analyze store/ zone level analytics reports (KPIs) to identify issues, areas of improvement, deviations etc.
•Monitor all competitor activities and share recommendations for response
•Ensure escalations are handled within the stated TAT
•Is responsible to drive and achieve stores profitability through delivery of agreed revenue & cost plan
•To ensure deployment of agreed programs across all stores

Broadband Operations:

• Enhance acquisition quality
• Drive growth in contribution from higher rental plans
• Mark territories for TSMs and drive productivity growth.
• Increase the Tag utilization in Low Utilized NEs and buildings.
• Working closely with Channel Partners and TSMs to support closure of leads
• Drive engagement with residential societies (RWAs) to make Airtel the preferred
• service provider

Customer Service:

• Provide best in class services to customers while keeping Detractor Index in check.
• Ensure total compliance of CE guidelines & processes
• Ensure Circle support to manage exceptional escalations, if required

People development & Team management:

• Ensure seamless supply of quality manpower at the stores & field
• Control TSMs & SM attrition by ensuring constant training programs, improving quality of recruitment, driving Rewards and Recognition and ensuring proper on boarding process.
 
Educational Qualifications

Must be a Graduate  (Full Time)/ MBA (preferred)

Work Experience
 
Must have 6 - 8 years of sales experience, preferably in Retail /Broadband sales."

Job role

Work location
Work locationCoimbatore, TN-Coimbatore-Bushido Towers, Bharti Airtel Limited, TAMIL NADU, India Coimbatore
Department
DepartmentSales & BD
Role / Category
Role / CategoryEnterprise & B2B Sales
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 years

About company

Name
NameFinamics Trading
Job posted by Finamics Trading

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 6 to 8 years are eligible to apply for this job. You can apply for more jobs in Coimbatore to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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