Manager - Customer Interaction Suite

Manager - Customer Interaction Suite

About Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description

Job Description

�Responsible for identifying, developing, and driving business opportunities in Unified Collaboration domain with the objective of identifying and developing opportunities for growth. The role will work closely with sales account teams and solutions tam to lead conversations about customers� requirements. This is an operational role, responsible for delivering results that have direct impact on the achievement of results within the assigned account and business.

Responsibilities

�Execute segment plan to meet and exceed Order book & Revenue targets.
�Create inroads into accounts, identify their business needs and articulate value proposition of products that solve for their needs.
�Prepare proposals and presentations for customers.
�Provide inputs to sales and product teams for product improvements and higher market coverage.
�Opportunity Identification and development to closure.
�Maintain record of qualified funnel and be able forecast deal closures
� Collaborate with Sales, Solutions, SME, production, commercial and marketing team to meet customer requirements.
�Able to translate business information from customer and Provide insights to solution and product teams to enable development of proposal.
�Drive customer response from cross functional teams and own the outcome.
�Provide market insights and competition updates to stakeholders.
�Draft, present & explain the proposed solutions and commercials to the customer.


Minimum qualification & experience

Enterprise sales or account management experience


Desired Skill sets

�Should be able to perform Solution Driven Sales
�Should be aggressive in terms of Sales Activities, follow-ups, and commitments.
�Field sales experience for technology services
�Excellent communications, presentation, and cross-functional collaboration skills.

Skills

account management, account planning, account development, sales support, enterprise sales, field sales, unified collaboration, proposal management, deal management, business development, business process, revenue targets, revenue generation