Customer Care Senior Analyst
Sareshwala Enterprises
Work from Office
Full Time
Min. 5 yearsJob Description
Customer Care Senior Analyst
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- SME in Denial Management
- Provide trend analysis of issues with their appropriate solutions to the respective supervisor.
- Review remittance and action the claim for solution towards payment.
- Respond to customer requests by phone and/or in writing to ensure timely resolution of unpaid and denied claims.
- Adhere to SOP guidelines within established productivity standards.
- Report changes identified on payer adjudication guidelines.
- Knowledge on appeals management.
- Attending meetings and in-service training to enhance Accounts Receivable knowledge, compliance skills, and maintenance of credentials.
- Ensure complete adherence to TAT and SLA’s as defined by the customer
- Maintaining patient confidentiality.
Required Skills for this role include:
- 5+ years of experience working on Revenue Cycle Management regarding medical billing.
- Expertise on Revenue cycle management and End to End resolution guidelines.
- Expertise with Windows PC applications that required you to use a keyboard, MS office, navigate screens, and learn new software tools.
- Ability to work regularly from office scheduled shifts from Monday-Friday 5:30 pm to 3:30 pm IST.
Experience Level
Senior LevelJob role
Job requirements
About company
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The candidate should have completed the required education and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
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