Customer Care Senior Representative
Sareshwala Enterprises
Work from Office
Full Time
Any experienceJob Description
Customer Care Senior Representative
Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries.
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
Required Skills:
Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.
University degree or equivalent that required 3+ years of formal studies of the English language.
0-1 year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions
Experience Level
Senior LevelJob role
Job requirements
About company
Similar jobs you can apply for
Other Program / Project ManagementQuality Manager
Coleman, Brady and RogersWork from OfficeFull TimeMin. 5 yearsArea Sales Manager
Pro Win HealthcareWork from OfficeFull TimeMin. 5 yearsArea Sales Manager
Pro Win HealthcareWork from OfficeFull TimeMin. 5 yearsSales Representative
Re Nao LifescienceWork from OfficeFull TimeMin. 5 yearsLead Generation Executive
Brick Wall HousingWork from OfficeFull TimeMin. 3 yearsSales Team Leader
PaytmWork from OfficeFull TimeMin. 3 yearsYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Chennai . Through apna, you can find jobs in 64 cities across India. Join NOW!