Engineer - Packet Core

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About this opportunity!
Overall responsible for PC/MPBN work in Circle. Handling all PC/MPBN activities in the Circle, typical activities are Design, NPI, corrective and preventive maintenance but also network changes that requires physical intervention. Overall, In charge of PC/MPBN operation

• Responsible for SLA alignment with interface departments and customer
• Responsible for Managed Services Delivery of PC / MPBN Network in South
• End-to-End closure of PC/MPBN issues in Circle
• Ensure that FM/PC/MPBN/GNOC team Comply to processes, procedure to deliver world class network availability and reliability.
• Responsible for all PC/MPBN Planned Work activities.
• Customer Happiness & CSI Score
• KPI monitoring and sign off for Reward/Penalty

What you will do

• Manage day to day Maintenance of all PC/MPBN system
• Scheduling and reviewing all planned work (change Request) across the Network
• Coordinate with TSG(Technical support group) for efficient implementation of service request and complaint handling
• Coordinate with GSDC (BO, FO, CM) , D&P and MSIP(National team interfacing customer central office) for effective O&M operations and effective functioning of network.
• Maintain effective technical support staff for PC/MPBN, and management of PACO/MPBN Engineering and Operations team.
• Manage all the activities with prioritised (man &machine) with the best utilization
• Advise Service Delivery Manager to improve Service Performance and contractual obligations
• Supervise all operational expenses
• Vender management
• Spare management
• PM management and control
• Interaction with BTSOL, ABTS and others for Media related work.

You will bring

• Successful track record and good background in large-scale PC/MPBN network operational organisations.
• Knowledge & hands on experience on Huawei Router/Switch/Firewall & PC nodes configuration
• Knowledge & hands on experience on Huawei Router/Switch/Firewall & PC nodes hardware
• Superb communication and presentation skills.
• Ability to work in a matrix organization with a split between line and functional responsibility.
• Ability to adapt to the local cultural requirements, and able to function in India.
• Good behavior in work with customers, subcontractors and customer accounts

Education and Experience

• Telecom Engineer with extensive experience in /Operation/Optimization of PC/MPBN networks.

Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.