Product Manager - Hybrid Connectivity Services

Product Manager - Hybrid Connectivity Services

About Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description

Job Description

P&L management, product management, product development, product strategy.

• Pricing, business development, partnerships, go-to-market strategy.

• Data analysis, financial modelling, presentations, business cases / plans.

• Internet Connectivity services, Network services, understanding of Internet Routing, Traffic analysis 

a) Essential Qualifications:

 

Bachelor's Degree in Telecommunications, Engineering, Computer Science, Management Information Systems or related field, or equivalent experience with minimum of 8-12 years

An ideal candidate will have experience in product management and/or enterprise or service provider solutions and/or engineering for international markets

However, interested candidates (without the aforementioned experience) who feel that they can meet the requirements and deliverables of this role are encouraged to apply.

b) Requisite Skills:

Ø  Behavioral

 

 

Good Analytical, Diagnostic and Problem-Solving skills, Customer Centricity, Dealing with ambiguity.

Good aptitude to learn new technology.

Self-motivated and works well under pressure.

Should be a good team player.

c) Work Experience

 

 

 

 

 

 

 

 

Product development and management, sales support and enablement for IP Transit Service in international markets with the objective of ensuring increase in product and service profitability, customer experience enhancement and market competitiveness; formulating product strategy & product roadmap and executing the same to develop existing and new customers; product lifecycle management, new product / service / technology development and network expansion to deliver effective product solutions to meet customer requirements in various geographies and markets.

 

 

PRODUCT STRATEGY

 

·         Accountable for meeting the product's financial / P&L targets:

o    Achieve gross and net revenue targets

o    Own the annual operating plan (AOP) for the designated regions / services.

·         Accountable to achieve the product revenue and P&L objectives

o    Track market/industry trends and formulate new market strategies to achieve the overall business objectives

o    Create the 1-3 year product strategy & roadmap for internet services.

o    Sales enablement with product positioning documentation including presentations, SLA & pricing.

o    Lead product capability presentations and custom solutions for strategic deals.

o    Conceptualize and drive programs to acquire new customers / logos.

o    Co-create market entry strategies and go-to-market plans for new markets, countries and partners along with key stakeholders

o    Drive business cases for capital investment projects involving network expansion and other projects for designated regions and segments

 

PRODUCT DEVELOPMENT

 

·         Network expansion and management of the IP PoP network

o    Collaborate with the stakeholders to understand the bandwidth / traffic forecast

o    Work with Engineering teams to create the network build / augmentation / expansion plan basis bandwidth / traffic forecasts

o    Work with CFT to troubleshoot /  Optimize customer issues 

o    Create business case for the same and track implementation

·         Lead discussions with various cross-functional stakeholders (CFT) to seek feedback on new product introductions/service requirements, enhancement of existing products and features

o    Lead discussions with CFT to discuss service realisation and operationalization of product/service;

o    Prepare Market Requirement Document (MRD) to capture market need, forecast potential market demand for product/feature and business justification;

o    Create business case for the same and track implementation

o    Review status of new service introduction project and take corrective actions, wherever required.

 

PRODUCT LIFECYLE MANAGEMENT

 

·         Assess performance against AOP; formulate & execute strategy for the achievement of targets;

·         Provide regular outlook and MIS to management regarding product performance

·         Devise and execute strategy and various GTM plans and drive corrective / catch up plans such as special incentive programs, product training for sales, channel/market initiative/campaigns;

·         Review pricing, cost models, service levels, promotions/discounts to ensure profitability and engage with cross-functional teams as required for necessary revisions;

·         Structure contracts for complex deals / partnerships to protect revenue and margins by mitigating deal specific risks.

·         Lead discussions with team on retiring existing products or locations basis growth opportunity and profitability, or adjustments to product roadmap basis market demand.

 

SALES & MARKETING ENABLEMENT

;

·         Prepare of sales and marketing toolkit (with product information, brochure, presentations etc);

 

REGULATORY COMPLIANCE

 

·         Ensure compliance with the prevailing regulatory framework

 

OPERATING NETWORK

 

INTERNAL:

Various other Product Development & Management teams, Sales, Solutions, Commercials, Finance, Engineering,  Operations, Service Assurance, business Excellence, IT & Optimus, Service Delivery, Program Management, Project Implementation, Legal, Regulatory, SCM, Billing, Collections, etc

EXTERNAL:

Key customers, interconnection partners / peers, industry forums, vendors / suppliers, joint-go-to-market partners for non-licensed markets, regulatory bodies, technology partners etc.

 

Skills

product management, product strategy, go to market strategy, internet protocol, network analysis, pricing, sales support, sales, product roadmap