Business Analyst-Order Management

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.  Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.    

Inviting applications for the role of Business Analyst-Order Management  

 
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas of Order Management. 

Responsibilities 

• Experience in sales or customer support over Email & chat 

• Strong communication skills – Should have command over English language  

• Should be well verse with MS Office tools – Specially MS Excel  

• Flexible to work in shifts  

• Flexible to stretch as per business need 

• Should be ready to work from office 

• Should have experience of working in MNCs & Global clients 

• Respond to customer query through email, calls 

• Responsible to demonstrate capacity for critical thinking and analysis.  

• Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment 

• Candidate should be comfortable with 24*7 shift timings (Including weekend working) 

• Quick Learner & Ready to adapt quick changes 
   

Qualifications we seek in you ! 
Minimum qualifications 

• Any graduate degree or equivalent with a strong academic record 

Preferred Qualifications 

• Responsible to demonstrate capacity for critical thinking and analysis.  

• Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment 

• Candidate should be comfortable with 24*7 shift timings (Including weekend working) 

• Quick Learner & Ready to adapt quick changes 
   

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. 

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.