Supervisor Service Operations

Supervisor Service Operations

Job Type:Assistant Manager CSMOn Roll- Full Time   Academic Qualification: Engineering graduate in Electrical/Electronics/Mechanical engineering discipline.     Experience:

• Minimum 6-7 years of relevant experience with Diploma / BE in large Facility
• Monitoring & Management of utilities in terms of O&M spend, energy consumption and repair & maintenance.
• Managing large engineering services manpower pool, outsourced contractors, and asset vendors 
• Should have experience/understanding in integrating various passive equipment of facility with IBMS (Integrated Building Management System)
• Should have experience/understanding in rolling out various projects for the reduction of energy and Opex spending at the facility.
• Knowledge of safety principles and practices deployed in Data Centres

    General Skills:

• Capable of handling multiple Facilities
• Willing to relocate across India based on business demand.
• Good user-level knowledge of MS Office – Word, Excel, PowerPoint, and Outlook

    Key Attributes:

• Self Confidence and ability to deal with challenging situations.
• Excellent Communicator
• Strong knowledge of Facility Management in operations & maintenance striving to improve the accuracy and efficiency of all reporting requirements and process compliance. 
• Willing to travel across the country

   

Job Function, Role & Responsibilities:

 

• Maintain and manage all Electro-mechanical equipment such as HVAC high side and low side, UPS, PAC, DG, Air conditioners, Batteries, Security Systems like Fire Alarm system, PA Systems, Access Control, CCTV surveillance Systems & Fire Hydrant System.
• Manage and maintain the pool of operation team, track their activities assign jobs. 
• Responsible for key Operations & Sustainability KPIs and SLAs Plan and manage the budgets for operation including costing (cost control, cost management measures)
• Responsible for rolling out various projects for the reduction of energy and Opex spend at the facility.
•  Responsible for closure of various passive equipment availability, Energy Efficiency, Energy deviation issues within defined SLA. 
• Liaison with Facility infra head (Customer) for various sign offs in regard to passive infra equipment’s SLA/uptime and energy saving sign off. He should be able to get sign off on various documents generated to customer.
• Evaluate and monitor performance of critical parameters of all men and machinery with customer and vendors
•  Liaison with local authorities (SEB, PCB. Inspectorate to factory. etc.,) for various documentation compliance.
• Responsible for Vendor Management, which would include vendor evaluation, conduct of timely vendor review meetings, and ensure timely payments for vendor’s 
• Review the maintenance/service practices of Electro-mechanical equipment team to deliver quality work practices in line with the manufacturer recommendations 
• Responsible for data collection and monitoring of timely records and reports submissions.
• Carry out Technical Audits for all installations at periodical intervals
• Responsible for planning a critical spares list for all installations as per manufacturer’s recommendations and maintain inventory. 
• Responsible for development of all maintenance related schedules and shutdowns in line with the criticality
• Tracking logbooks, checklists and PPM schedules for a better management of engineering systems.
•  Work towards the ‘ZERO’ down time and set up the practices to ensure the delivery of seamless service to Clients. 
• Development and implementation of detailed operational procedures required to run data center operations in the mission critical environment.
•  Responsible for weekly & monthly reports covering the spare parts consumption, Incident reports, Improvements with customer and vendors
•  Achieve Key Performance Indicators and Service Level Agreements targets.
• Adhere to EHS policy & processes
• Adopt latest technology in Improving Equipment Life Cycle and reducing the maintenance & operational costs

People Management & Team Formation

• People selection, carrier development   
• Rewarding & mentoring in house and contractor people base
• Independent in taking decisions for non performance for corrective action 

   

 

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. 

OUR CORE PRINCIPALS:  Safety.  Integrity.  Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

 

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

 Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Experience Level

Senior Level