System Reliability Engineer (Big Data)

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, health care, and manufacturing.

The Role

• Plan, manage, and oversee all aspects of a Production Environment for Big Data Platforms.
  
• Define strategies for Application Performance Monitoring, Optimization in Prod environment
  
• Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.
  
• Ensures that batch production scheduling and process are accurate and timely.
  
• Able to create and execute queries to big data platform and relational data tables to identify process issues or to perform mass updates, preferred.
  
• Performs ad hoc requests from users such as data research, file manipulation/transfer, research of process issues, etc.
  
• Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.
  
• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
  
• Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
  
• Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
  
• Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead  in DevOps automation and best practices.
  
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
  
• Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.
  
• Work with a global team spread across tech hubs in multiple geographies and time zones.
  
• Ability to share knowledge and explain processes and procedures to others.
  

Requirements

• Experience in Linux and Knowledge on ITSM/ITIL.
  
• Experience in the Big Data technologies (Hadoop, Spark, Nifi, Impala)
  
• 2+ years of Experience in running Big Data production systems.
  
• Good to have experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven,
  
• Solid grasp of SQL or Oracle fundamentals
  
• Experience with scripting, pipeline management, and software design.
  
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.Ability to help debug and optimize code and automate routine tasks.
  
• Ability to support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.
  
• Appetite for change and pushing the boundaries of what can be done with automation.Experience in working across development, operations, and product teams to prioritize needs and to build relationships are a must.
  
• Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired.
  
• Good Handle on Change Management and Release Management aspects of Software