Banking Operations Specialist

Banking Operations Specialist

Skill required: Com.Bkg- Loan/Lease Abstraction - Lease Management
Designation: Banking Operations Specialist
Qualifications:BCom/Master of Business Administration
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business. The team is focused on revision of lease and abstraction of critical financial and non-financial terms into client lease administration systems. You will be responsible for all activities pertaining to the overall lease administration process, completion of standard and non-standard tasks within the defined scope, delivery within defined SLAs of the project and the independent management of multiple deals. You will also be required to apply appropriate procedures to ensure accuracy of output and strive for continuous improvement.
What are we looking for? • The primary responsibility is to manage a team of 15-20 people, which could work on any of the Lease Admin / Lease Abstract process. • Strong domain expertise in Lease Abstract, Lease Setup, Recovery Set-Up, Tower Lease Abstraction/Set-up, CAM Billing & Lease Audit processes. • Good communication skill for sending emails to resolve any queries. • Should be able to prepare various reports and circulate to respective stakeholders. • Manage queries and clarifications from the Client • Analyze complex deals and provide guidance to team members • Perform random Quality Check and provide feedback to team members • Understand client’s business needs and organise resources to satisfy client needs • Ensure all transaction processing is completed within Delivery Center Service Level Agreements (SLAs) • Proactively escalate issues to the supervisor that require intervention/clarification • Keep desktop documentation up to date • Work across different shifts hours in 24 X 7 operation
Roles and Responsibilities: • Good written and oral communication skills • Clearly communicate and interpret financial data like Base Rent, CAM Recon, CPI, etc. • Interpretation of complex commercial, Office / Retail and Tower lease languages • Experience in working in different types of Lease database such as Yardi, MRI, JDE / Oracle / Siterra / Smartsheet / Salesforce / Lease Maintenance Workflow (LMW) and different excel templates provided by the Client. • Review Lease abstracts, Lease Set-Up, EP Set-Up, Rent & Revenue Share Reconciliation, CAM Reconciliations, Tax and Insurance Reconciliations. • Thorough knowledge/experience in analyzing Lease Administration functions including CPI calculations, CAM Reconciliations, Leases with 1000 Pages, CAM Audits, Tax Audits, etc., • Ability to handle Client calls / emails and prepare minutes of meeting. • Preparing Quarterly / Monthly / Weekly Business Review Deck. • Possess strong Lease Admin domain knowledge and ability to prepare documentation/ procedures such as SOPs, Process Maps and Taxonomy. • Ability to work on multiple projects and ability to withstand the pressure. • Should have strong industry knowledge and able to provide insights and analytics. • Deep knowledge in OE process. • Ability to create client value and showcase dollar savings. • As Lease Abstraction Specialist you are expected to comprehend, analyze, and accurately interpret various types of lease documents. You will work in a team environment and communicate professionally with customers.