Service Delivery Operations Representati

Service Delivery Operations Representati

Project Role : Service Delivery Operations RepresentatiProject Role Description : Assign and manage work assignments, drive people management activities for the delivery team. Manage service delivery quality and cost. Must have skills : Red Hat OS AdministrationGood to have skills : NAMinimum 3 year(s) of experience is requiredEducational Qualification : 15 years full time educationSummary: As a Service Delivery Operations Representative, you will assign and manage work assignments, drive people management activities for the delivery team, and manage service delivery quality and cost. You will be responsible for ensuring smooth operations and efficient service delivery. This role requires strong leadership skills and the ability to effectively manage a team. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Manage work assignments and ensure timely completion. - Drive people management activities for the delivery team. - Ensure service delivery quality and cost efficiency. - Monitor and analyze service delivery metrics. - Identify areas for improvement and implement process enhancements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Red Hat OS Administration. - Good To Have Skills: Experience with Linux server administration. - Strong understanding of Red Hat OS and its components. - Experience in managing and troubleshooting Red Hat OS. - Knowledge of shell scripting and automation tools. - Familiarity with virtualization technologies such as VMware or KVM. Additional Information: - The candidate should have a minimum of 3 years of experience in Red Hat OS Administration. - This position is based at our Kolkata office. - A 15 years full time education is required.