Assistant Facility Manager - Soft Services

Assistant Facility Manager - Soft Services

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

DUTIES AND RESPONSIBILITIES

• Understand JLL IFM Service contract.
• Take over the Site, Actively call out snags and snag closure.
• Vendor Management aligning with all supplier to establish and maintain operational stability, compliance score, timely execution of work and cost efficiency and KPI meeting with suppliers.
• Operational issues on real time basis which requires assistance, guidance and approval. 
• Landlord Management – Aligning with Landlord to timely resolve issue, invoice processing.
• Participate in Emergency Evacuation procedures including crisis management and business continuity.
• Forecast budget and manage the same within negligible variance (JLL Baseline & Nike budget).
• Come with initiatives & best practices on implementing ideas, cost saving etc.
• Tracking & control – Inventory, expense, invoice.
• Ensure adherence to policies and procedures applicable to the IFM function.
• Plan, organize and arrange any event for JLL and Nike.
• Ensure compliance of regulations / requirements of JLL management and Nike.
• Provide assistance in general administrative activities as required.
• KPI meetings with supplier.
• Regular meeting with Admins to understand the day-to-day requirement
• Any other duties as and when required by the account lead / Nike SPOC.

Job Profile:

- He or she will be managing site of  1Lakhs sq.ft. Which has seating capacity of 770.

- Playing the role of soft services / experience / engineering service, Finance operation (includes mail room management, site upkeep, event management, tracking of consumables etc)

- Effectively manage the site budget & ensure 100% uptime of services

- He/She will be the SPOC for all procurement activities, getting invoices, approve invoices in Caaps.

- Vendor management

- Carryout monthly KPI to services & document the same asper process

KEY PERFORMANCE MEASURES

• Meet the requirements of customer proactively and professionally
• Respond the client’s work requests on time
• Achieve financial target example budget management, timely invoice submission. 
• Risk Assessment at site and mitigation plan

LEADERSHIP

• Stack holder management – Aligning with Client Spoc, admins and BU.
• People / Team Management – To manage team of HK team , mail room, F & B, Experience, Engineering service
• Work in partnership with Nike spoc and JLL team to implement strategies, policies, and services to increase employee satisfaction & reduce organizational and operational Risk.
• Set team targets & monitors performance

Assist and mentor subordinates on standards and practices

EMPLOYEE SPECIFICATIONS

KEY COMPETENCIES

• Any Graduate with minimum 05-06 years of experience in facilities Management & minimum 2 years of experience at AFM level.
• English-excellent written and oral communication skills – Mandatory
• Knowledge of Local language – Advantage
• Knowledge & Proficiency on:

• Soft Services knowledge
• Good Administrative skills
• People Management

• Experience in direct management team of 6 employees – Advantage
• Work Experience in international organization- Advantage

Location:

On-site –Bengaluru, KA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.