CUSTOMER RELATIONSHIP MANAGER
Rana Construction And Engineers
Work from Office
Full Time
Min. 15 yearsJob Description
CUSTOMER RELATIONSHIP MANAGER
Job Description:
Ensure Cross selling of product as per the target in Branch via customer care executive.
Lead Generation for cross sell product at Branch and ensure the conversion .
Coordinate with different product managers for closure.
Supervising day-to-day operations in the customer service department.
Responding to customer service issues in a timely manner.
Creating effective customer service procedures, policies, and standards.
Publishing the MIS report to RO and ensure the targets are met .
Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
Maintaining accurate records and documenting all customer service activities and discussions.
Assessing service statistics and preparing detailed reports on your findings.
Hiring and training new customer care Executive
Staying informed on the latest industry techniques and methods.
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The candidate should have completed the required education and people who have 15 to 1 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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