Network Engineer
Mampan InfraconJob Description
Network Engineer
| • Handle migration/Test and turn-up tasks and installations in general to configure and delivery SDWAN site devices accordingly; • Handle changes on SSR (Simple Service Request), delivering configuration on meraki • Support 2nd line incidents related to SDWAN Products always cooperating with other levels of support in a in a high level • Build configuration for DyNS SDWAN Products eq.: Meraki a according to SDWAN standards; • Providing in-depth technical support to customers through monitoring, localization and remote repair; • Manage supplier activities (e.g. really driving/escalating 3rd party agents to dispatch and repair faults to meet our SLAs; • Provide process improvement input wherever possible; • Provide Technical engineering support capability for a number of multinational customers; • May do proactive jeopardy management; • Providing higher level support internally and Hypercare as well • Organizing technical trainings or knowledge sharing; • Participate in regular meetings with Senior Technical Support Engineers (3rd line), Consultants, Specialists, vendors and/or other 3rd parties e.g. Customers and Suppliers • Perform quality checks on customer equipment to ensure all configurations meet required compliance standards as well as both customer and company security policies; • When visible recommend flexible and scalable solutions to support new business objectives; • Be part of the pre and post-deployment network implementation and understand if what is being deployed is exactly the same as the customer wants or expected to see in place; • Monitor and test DyNS products installed on customer network (Nokia Nuage, Cisco Viptela or Meraki) performance and provide network performance statistics and trends reports when needed; • Work in conjunction with Design teams in order to ensure the stable operation of DyNS SDWAN products to be deployed; • Conduct research on network services, protocols, and standards in support of SDWAN. • Help to identify internal team needs by helping L2 engineers solving problems and performing guidance solve issues or making it quickly solved; |
Roles & Responsibilities:
| • Handle migration/Test and turn-up tasks and installations in general to configure and delivery SDWAN site devices accordingly; • Handle changes on SSR (Simple Service Request), delivering configuration on meraki • Support 2nd line incidents related to SDWAN Products always cooperating with other levels of support in a in a high level • Build configuration for DyNS SDWAN Products eq.: Meraki a according to SDWAN standards; • Providing in-depth technical support to customers through monitoring, localization and remote repair; • Manage supplier activities (e.g. really driving/escalating 3rd party agents to dispatch and repair faults to meet our SLAs; • Provide process improvement input wherever possible; • Provide Technical engineering support capability for a number of multinational customers; • May do proactive jeopardy management; • Providing higher level support internally and Hypercare as well • Organizing technical trainings or knowledge sharing; • Participate in regular meetings with Senior Technical Support Engineers (3rd line), Consultants, Specialists, vendors and/or other 3rd parties e.g. Customers and Suppliers • Perform quality checks on customer equipment to ensure all configurations meet required compliance standards as well as both customer and company security policies; • When visible recommend flexible and scalable solutions to support new business objectives; • Be part of the pre and post-deployment network implementation and understand if what is being deployed is exactly the same as the customer wants or expected to see in place; • Monitor and test DyNS products installed on customer network (Nokia Nuage, Cisco Viptela or Meraki) performance and provide network performance statistics and trends reports when needed; • Work in conjunction with Design teams in order to ensure the stable operation of DyNS SDWAN products to be deployed; • Conduct research on network services, protocols, and standards in support of SDWAN. • Help to identify internal team needs by helping L2 engineers solving problems and performing guidance solve issues or making it quickly solved; |
Qualifications:
| sition | Voice/ Non-Voice | Shift | Qualification | Experience | Experience Breakup | Essential Hiring Skills |
| Network Enginner | 50% Voice 50% Non-Voice | 24x7 as per ROTA , Yes there will be weekend working | Graduate/Undergraduate | 0-24 months | Telecom | Expert Level Knowledge in Routing and Switching Experience working over SDWAN Products :Meraki CCNP (or similar level of knowledge in networking) Knowledge on SDWAN Products; Understanding on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/xVPN Good troubleshooting Skills |
Network configuration
| sition | Voice/ Non-Voice | Shift | Qualification | Experience | Experience Breakup | Essential Hiring Skills |
| Network Enginner | 50% Voice 50% Non-Voice | 24x7 as per ROTA , Yes there will be weekend working | Graduate/Undergraduate | 0-24 months | Telecom | Expert Level Knowledge in Routing and Switching Experience working over SDWAN Products :Meraki CCNP (or similar level of knowledge in networking) Knowledge on SDWAN Products; Understanding on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/xVPN Good troubleshooting Skills |
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