Support Engineer, E-reader Platform

Babu Energy
Chennai
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Support Engineer, E-reader Platform

Description

Want to know how Kindle Operating System works? Do you have amazing problem solving skills in debugging/identifying issues within the operating system stack? Look no further!

Amazon Kindle is a customised operating system that is purpose built and optimised for book reading (and note-writing) purposes. As a support engineer, you would be mining through large set of logs to identify patterns of data. You would also own monitoring key metrics, maintain dashboards for them and also create automated alarms to detect failures. You will partner with multiple teams internally for successful root-causing of issues and in creating generic dashboards to monitor health of Kindle.

The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organisational skills, able to juggle multiple tasks at once. You are able to identify problems before they happen and implement solutions that detect and prevent outages. You are able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.

Key job responsibilities
The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organisational skills, able to juggle multiple tasks at once. You are able to identify problems before they happen and implement solutions that detect and prevent outages. You are able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.

We are open to hiring candidates to work out of one of the following locations:

Chennai, TN, IND

Basic Qualifications

- 1+ years of software development, or 1+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience scripting in modern program languages

Preferred Qualifications

- Experience in using JIRA or any other bug tracking systems

Job role

Work location
Work locationChennai Chennai
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Support
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameBabu Energy
Job posted by Babu Energy

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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