Assistant Facility Manager - Soft Services

Assistant Facility Manager - Soft Services

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Title: Assistant Facility Manager - Soft Services

Company: JLL

Location: Mumbai

Job Type: Full-time

Job Overview: We are seeking an experienced and highly motivated Assistant Facility Manager to join our team at JLL. As the Assistant Facility Manager - Soft Services, you will play a crucial role in ensuring the efficient and seamless delivery of soft services for our clients' facilities. In this position, you will work closely with the Facility Manager to oversee and manage various soft service functions, including janitorial services, landscaping, pest control, waste management, catering, and other related operations. If you are a detail-oriented individual with excellent leadership skills and a passion for delivering exceptional services, we would love to hear from you.

Responsibilities:

• Assist the Facility Manager in overseeing and managing all soft service operations within the facility.
• Coordinate and supervise the activities of soft service vendors, including janitorial service providers, landscapers, pest control companies, waste management teams, and catering services.
• Develop and maintain strong relationships with vendors to ensure service levels, quality, and compliance with contractual obligations.
• Conduct regular inspections and audits to ensure that soft services are delivered according to established standards and specifications.
• Implement and maintain effective processes and procedures to improve the efficiency of soft service operations.
• Develop and manage budgets for soft services, ensuring costs are controlled and aligned with agreed-upon standards.
• Assist in the development and implementation of service-related policies and procedures.
• Collaborate with other facility management team members and stakeholders to meet client requirements and enhance overall operational performance.
• Provide input and recommendations on soft service improvements and innovations to enhance the client experience.
• Conduct regular client meetings to discuss service performance, address concerns, and identify opportunities for service enhancements.
• Stay up-to-date with industry trends, regulations, and best practices related to soft services.
• Ensure compliance with safety, health, and environmental regulations in soft service activities.

Requirements:

• Bachelor's degree in Facility Management, Business Administration, or a related field is preferred.
• Proven experience as an Assistant Facility Manager or in a similar role, preferably with a focus on soft services.
• Strong knowledge of soft service operations, including janitorial services, landscaping, catering, waste management, and pest control.
• Excellent leadership and team management skills.
• Ability to collaborate effectively with vendors, clients, and internal stakeholders.
• Strong problem-solving abilities and attention to detail.
• Excellent verbal and written communication skills.
• Proficient in using computer software, including MS Office Suite and facility management software.
• Knowledge of applicable safety, health, and environmental regulations.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

If you meet the above qualifications and are excited about contributing to the success of our clients' facilities, apply now and become a part of our dedicated team at JLL!

Location:

On-site –Mumbai, MH

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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