Senior Executive - Invoice Scrutiny & SLA Management

Senior Executive - Invoice Scrutiny & SLA Management

About the company

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What’s in it for YOU

1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
2. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
3. Dynamic, Inclusive and Diverse team culture 
4. Gender Neutral Policy
5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
6. Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose 

Management of Invoice scrutiny of all Vendor invoices and SLA Monitoring.

Role Accountability 

1. Manage scrutiny of 800+ Invoices with ~7000K supporting with each cost component and verify authenticity, appropriate approvals and supporting
2. Monitor all SLAs related to Billing, Cost Process and payout
3. Ensure partners adhere to processes, highlight GAPS if any and take corrective action to plug the gap
4. Assist in preparing Cost Tracker and resolve any queries related to cost discrepancy
5. Manage detailed scrutinizing of invoices with proper validation with SLA before Payout
6. Ensure all Salary payouts are compliant for around 30k+ NFTEs with Minimum Wages Act, the Net Take Home salary in FORCE 24 and other statutory requirements
7. Initiate and follow up on recovery of financial leakage if any and SLA related penalty
8. Ensure recovery from PSA if the status of an associate is notice recovery in case of F&F
9. Cross check incentives claimed by PSA in invoice with Incentive file prepared by BAM Team
10. Maintain monthly assets tracker for verifying the Depreciation cost and disposing the unuseful assets if any
11. Ensure BCG payment audit on every invoice and payment made as per the approvals
12. EnsureTimely completion of e-kyc checker approval process 
13. Perform periodic tracking of credit notes for submission in a timely manner to avoid any delay
14. Ensure new policy adherence for infra variable expense wherein internal matrix are in place for approval / scrutiny of expenses
15. Handle internal and External audit requests and queries

Measures of Success 

1. Invoice Scrutiny Accuracy
2. Timely & accurate SLA monitoring 
3. Timely & accurate publication of business/MIS dashboards
4. Validation of invoices within TAT
5. Recoveries from Vendor within the prescribed timeline
6. Process adherence as per MOU

Technical Skills / Experience / Certifications

1. Knowledge of cost accounting & reconciliation
2. Knowledge of analytics tools and forecasting techniques

Competencies critical to the role

1. Process Orientation
2. Stakeholder Management
3. Analytical Ability
4. Detail Orientation

Qualification 

CMA, ICWA, MBA Finance, Post graduate in Commerce

Preferred Industry

Financial Services (preferably Credit Cards) 

Experience Level

Senior Level