Specialist, Product Development

Specialist, Product Development

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Product DevelopmentThe Consumer Acquisition & Engagement team is focused on helping our customers grow their business quickly and profitably, by acquiring high value new customers, driving engagement, and building customer loyalty.

The combination of Loyalty, Dynamic Yield and Marketing Services into one integrated product area allows us to leverage our unique advantages and develop holistic solutions that encompass the full range of our capabilities, within CA&E and across the broader Services organization.  In this way, we will deliver unparalleled value to our customers and have a distinct advantage over our competition.
We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.
Make an Impact as Specialist


As specialist in Product Development, you will have the opportunity to actively contribute to client engagements across a range of Offers and Loyalty products:
• Working with technology and data, contributes towards the development of strategies and programs for large, strategically important regional and global clients
• Independently identifies issues in defined area of analysis, structures analysis with oversight and synthesizes own analysis and identifies relevant implications
• Supports development of recommendations, and prepares presentations, and delivers them to clients
• Understands immediate clients’ needs and agenda to provide creative input into project
• Develops day-to-day working relationship with entry-level clients
• Identifies engagement risks in immediate area of responsibility
• Supports intellectual capital development from client work and incorporate insights from related intellectual capital/project initiatives
• Contributes to proposal preparation
• Identifies client challenges and brings ideas on opportunities to the attention of senior Mastercard Advisors staff
In supporting the problem-solving process to drive high-value decisions, you will work closely with team members of various levels and contribute to the firm's intellectual capital and solution development. At Mastercard, you are expected to not only have a tremendous impact in transforming our clients, but also have a leading role in shaping the organization’s future.
Bring your Passion and Expertise
We recruit for and value the following core competencies:
• Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients.
• Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills.
• Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.
• Communication and Presence: Excellent written and verbal communication skills in client-facing situations, positioning Mastercard’s solutions as high value solutions in sales and delivery conversations.
• Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude.
• Integrity: Commitment to Mastercard's values of honesty and integrity with a willingness to embrace and learn from our mistakes.
• Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.


Qualifications:
• Undergraduate or master’s degree with experience in a consulting/analytics organization
• 2+ years of Experience in a consulting organization as a consultant
• Expertise on one or more of SQL, Python, Big data / Hadoop (Pyspark / ScalaSpark / SparkR), HQL, Hive, R
• Experience with one or more of Segmentation, Data modelling, Machine Learning / Deep Learning, Campaign insights, A/B testing, data-driven product development
• Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to form data-driven solutions to ambiguous client challenges • Exposure specifically in payments and / or retail banking or retail/eCommerce, BFSI merchants preferred
• Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s) • Demonstrated ability to build trust-based relationships with colleagues and clients
• Ability to multi-task in a fast-paced, deadline-driven environment
• Advanced Word, Excel, PowerPoint and data analytics skills
• Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.