Systems Engineering Lead

Systems Engineering Lead

Project Role : Systems Engineering LeadProject Role Description : Design & develop engineering systems associated with physical products including feature functionality, engineering architecture, system integrations, simulations, and test methods. Manage feature plan implementation conduct design failure mode effect analysis (DFMEA) Must have skills : Unified Communication and Collaboration ImplementationGood to have skills : NAMinimum 7.5 year(s) of experience is requiredEducational Qualification : 15 years full time educationSummary: As a Systems Engineering Lead, you will design and develop engineering systems associated with physical products. Your typical day will involve managing feature plan implementation, conducting design failure mode effect analysis (DFMEA), and overseeing the development of engineering architecture, system integrations, simulations, and test methods. You will be responsible for ensuring the successful implementation of features and collaborating with cross-functional teams to drive innovation and quality in product development. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Lead the design and development of engineering systems for physical products. - Conduct design failure mode effect analysis (DFMEA) to identify potential risks and develop mitigation strategies. - Oversee the integration of systems and ensure seamless functionality. - Develop and execute simulations and test methods to validate system performance. - Collaborate with cross-functional teams to drive innovation and quality in product development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Unified Communication and Collaboration Implementation. - Strong understanding of engineering architecture and system integrations. - Experience in conducting design failure mode effect analysis (DFMEA). - Knowledge of simulation and test methods for validating system performance. - Familiarity with cross-functional collaboration and driving innovation in product development. Additional Information: - The candidate should have a minimum of 7.5 years of experience in Unified Communication and Collaboration Implementation. - This position is based at our Indore office. - A 15 years full time education is required. Key Responsibilities • Maintenance administration of Cisco Voice PBX systems services Responsible for handling day-to-day Voice operations, requirements issues • Managing & maintaining Cisco Unified communication and collaboration, WebEx, Telepresence Infrastructure for various clients. • Managing & maintaining CUBE / CUSP, SIP trunks, Expressways and troubleshooting issues. • Provide L3 / L4 support for operational activities. • Vendor management for resolving major production issues. • Handling day to day Incidents and Service requests. • Sending daily and weekly status reports to Client and Project Manager. • Prepare technical solutions and effort estimation for the projects. • Planning, coordinating, tracking and executing Migrations. • Identify process improvement areas and define new processes. • Identify automation areas and implement the automations to optimize the team efforts. • Mentoring team members to achieve target timelines and deliverables. • Handling escalations related to project deliverables and looking into RCAs. • Coordinating with vendors on process improvement areas and ensure to have those in place. • Motivating team members to upskill / cross skill. • Tracking team contribution towards project deliverables. • Contributing and driving project / capability initiatives. Technical Experience: • Product/Solution knowledge – Cisco UC&C, WebEx Meetings, WebEx Teams, Cisco Meeting Server, CUC/Unity, Expressways, Voice gateways, CUBE/CUSP, Video Endpoints, Media Control Unit, E911 (Intrado). • Sound technical knowledge and hands-on on Cisco UC&C environment. • Implementation and ongoing management of the Cisco UC&C products. • Management and troubleshooting of complex environment. • Expertise on ITIL processes and project management. Good To have: • Exposure on UCCX/UCCE. • Knowledge of Verint recording. • Automation using RPS / DevOPS Professional Attribute • Minimum 7-9 years of hands-on experience on one or more products mentioned above. • Experience in implementing and managing complex UC&C environments. • Good understanding of procedures, application and concepts within own subject area (and understanding them in the context of the business) • Team handling / people management, good communication skills. • Self-driven, target oriented. • Excellent communication skills. • Previous experience working with cross geography teams. • Ready to work in shift Education • Bachelor’s degree in engineering preferred. Certifications • CCNA / CCNP / CCNP Voice