Application Tech Support Practitioner
Shankar Woollen
Work from Office
Full Time
Min. 2 yearsJob Description
Application Tech Support Practitioner
Project Role : Application Tech Support PractitionerProject Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network OperationsGood to have skills : Service Desk Voice SupportMinimum 2 year(s) of experience is requiredEducational Qualification : Any degree 15 years of Full time educationSKey Responsibilities : -Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines -Front End Internal, External, and client audits and work towards the closure of the findings Technical Experience : Mandatory -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and Troubleshooting Professional Attributes : -Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team Educational Qualification: Any degree / 15 years of Full time education Additional Info : -Certification on Cloud TechnologyJob role
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Shankar WoollenWork from OfficeFull TimeMin. 5 yearsYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
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