Application Support
Dinkum Smith
Work from Office
Full Time
Min. 3 yearsJob Description
Application Support
Application SupportMaintaining and improving performance and availability of all clients web applications and platform.Leading high impact incident investigation and recovery in collaboration with various technology teams.Providing technical assistance in guiding the team for incident resolution.Leading continuous improvement of applications in collaboration with technology teamsLeading the production readiness of new programs by engaging with Business and Technology teams.Ensuring non-functional requirements are covered as part of project lifecycleRegular review of changes impacting WI business and aligning required supportLeading Problem management for Incident resolutionUndertake support and maintenance activities to proactively identify and prevent potential issues within the specified portfolio of applications developing into high severity incidents.Liaison with other technology and operations team (e.g. Delivery, Unix, DBA, Network etc)Engagement in Disaster Recovery and BCP plans / processes.Proactively manage the applications through understanding current risks (functional, operational and capacity) and ensuring they are flagged appropriatelyExperience and Qualifications RequiredWilling to work in Support (Along with UK Shifts & 24X7 On-call )3-6 years overall experience in ITGood knowledge in Oracle database concepts(19c), SQL statements (DML/DDL), query optimization, stored procedures, Triggers, & FunctionsWorking experience in UNIX and Shell ScriptingKnowledge of scheduling tools like Control- MExperience of best practices development methodologies, especially AgileGood analytical, problem-solving and documentation skillsMandatory Skills AWS or similar cloud technologiesUnix shell & PowerShell scriptingJava/J2EE and C# applicationsSQL Server databases; well versed with database SQL queries and should be able to write medium to complex SQL queries
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