Assistant Manager - HR - Operations - CBS - TAL - Learning - Gurgaon

The opportunity:

EY is looking for Assistant Manager in L&D to support our L&D team.

Your key responsibilities:

Learning Need assessment & creating calendars

• Assisting in Interacting with various stakeholders understanding the learning priorities for the year
• Interacting with learning SPOCs and collating requirements
• Assisting in providing solution to new requirements
• Creating yearly/ quarterly calendars

L&D budgeting & planning

• Assisting in creating learning budget basis learning priorities and requirements

Project manage learning initiatives/programs

• Work back with the deployment L&D Associates to ensure smooth deployment per plan and monitor deployment to ensure timely escalations and troubleshooting in case of any challenges
• Ensure timely creation of new courses on SuccessFactors (LMS)
• Liaise with business to create business cases and ensure the business need is adequately captured for all external trainings
• End to end monitor the external trainings to ensure smooth deployment and timely escalate any delays/ challenges
• Review learning MIS for accuracy and analyse MIS for trends (positive or adverse)
• Create and publish dashboards
• Propose innovative ideas/ solutions that support the learning strategy and implement
• Build collaterals and manage branding and post branding for Marquee programs as required
• Provide inputs for various newsletters, internal reviews, etc.

Stakeholder Management

• Interact with various learning SPOCs/ stakeholders and build relationships
• Timely report/ escalate challenges to stakeholders
• Interact with other SSL, Cross SL and FWL learning teams. Share and leverage best practices wherever possible

Business Awareness:

• Develop good knowledge of business to understand business requirements
• Stay abreast with changes in business to be able to proactively provide required solutions

Facilitator Management:

• Maintain and build internal and external SME/trainer pool or database
• Assist in identifying trainers (internal/external) for various learning programs

Participant Management:

• Identify right target audience for various learning programs
• Drive participation

Facilitation:

• Emerge as a key facilitator for learning programs

Vendor Management:

• Timely communicate new vendor requirements to the operations team
• Assist in first level screening of vendors and trainers- in case of external vendor-led programs
• Liaise with business for vendor selections
• Monitor performance to ensure only trainers with high feedback scores are used continuously

Content Management & Strategic projects:

• Assist in building and updating content as and when required

Assist in strategic projects as and when required

Skills and attributes for success:

• Strong planning and problem-solving skills
• Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
• Excellent verbal and written communication skills
• Comfortable with presenting to and influencing a variety of stakeholders across the organization
• Proficient in Microsoft Excel and PowerPoint. Knowledge of Power BI will be a plus

Team player; self-driven and ability to work independently

To qualify for the role you must have:

• Graduate/Post Graduate degree
• Prior experience in Learning & Development , Trainings.

Ideally you’ll also have

• Strong communication, facilitation, relationship-building, presentation and negotiation skills.
• Be highly flexible, adaptable, and creative.
• Comfortable interacting with senior executives (within the firm and at the client)
• Strong leadership skills and supervisory responsibility.

What we look for

People with the ability to work in a collaborative way to provide services across various service lines. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions.

What working at EY offers

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.