Application Support Engineer | 6 to 9 years | Pune, Chennai & Hyderabad
Maa Kela Devi Stone Crushers
Work from Office
Full Time
Min. 6 yearsJob Description
Application Support Engineer | 6 to 9 years | Pune, Chennai & Hyderabad
Job Description
- 7 plus years experience
- Under general supervision; the Application Support Engineer is enabled to support
- Level 1 - Basic helpdesk resolution and service desk delivery and Level 2 in depth technical support of applications and assist team with heavy focus on Identify and Evaluate Technology Solutions; Identify Issues; Problem Solve and Troubleshoot; Onboard New Users and High Collaboration with Cross-Functional Teams and Team Support.
- The main deliverables in this role in addition to deployments; debugging; monitoring and documenting software applications is to understand the overall architecture of application portfolio and act as the support subject matters expert for various IT teams.
- The individual in this position works closely with the entire application development teams to ensure development conforms to performance optimization and interoperability standards and requirements.
- Also collaborates with various other teams (UNIX; Windows server; Database; Desktop; Test team; Infrastructure; Telecom) and works closely with
- Integration architect; Middleware integration Engineers; Monitoring Engineer in designing; developing and upgrading the Enterprise tools and Monitoring tools.
Primary Skills
- Under general supervision; the Application Support Engineer is enabled to support
- Level 1 - Basic helpdesk resolution and service desk delivery and Level 2 in depth technical support of applications and assist team with heavy focus on Identify and Evaluate Technology Solutions; Identify Issues; Problem Solve and Troubleshoot; Onboard New Users and High Collaboration with Cross-Functional Teams and Team Support.
- The main deliverables in this role in addition to deployments; debugging; monitoring and documenting software applications is to understand the overall architecture of application portfolio and act as the support subject matters expert for various IT teams.
Experience Level
Experienced ProfessionalsJob role
Job requirements
About company
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