Senior Manager - Solution Consulting

Senior Manager - Solution Consulting

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). 

The Role:

Opportunities as part of our Solutions Consultants are endless. 
The candidate will consult enterprise clients on delivering tailored API-first solutions for business payouts through Current Account and Escrows including but not limited to high-frequency business critical transactions. They will be the problem solvers for the sales team. Expected to support in-depth client presentations and create custom solution with product/tech teams.

You will be driving the strategic viewpoint of the org towards the vertical solutions for the org and be the change leader for innovative solutions which solves a larger problem of the vertical. In this role you will be building product solutions, custom solutions, lead RFP’s for large enterprise deals and be the catalyst for revenue attainment by enabling enterprise sales teams.

Roles and Responsibilities:

Understanding Razorpay's product suite and roadmap and chart multiple offerings and stated needs.
Meeting Customer technical teams to gather business and technical pain-points and insights and arrive at solutions
Proactively communicating to the Customer teams - ensuring they are aware of changes in product delivery plans
Working with the sales team to review account opportunities and influence sales processes to leverage the best of Razorpay's product suite and solutions offerings
Meeting with existing and prospective customers to communicate / present Razorpay's unique value proposition during executive presentations, demonstrations and solution discovery sessions
Working with Razorpay product and engineering teams to implement proposed solutions and with the customer success team for deploying the same to customers.
Ability to identify solutions which are through the core product or through a custom solution using market research or professional services team of Razorpay
Has demonstrated ability to deliver, manage and lead full lifecycle projects
Has regularly identified additional business opportunities and extensions
Demonstrated expertise in providing advisory and guidance on large enterprise deployments and complex applications
Active knowledge contribution to peers through CoE participation, Community or document authoring
Has regularly taken on mentoring/coaching roles to assist colleagues
Acknowledged as a go to resource for peer assistance within at least 1 area of expertise
Ability to influence others to achieve results
Exceptional verbal, presentation, written, Interpersonal communication skills
Demonstrated creative problem-solving ability
Experience leading and managing engagements and implementations. Ability to work effectively independently as well as in a team environment

Mandatory Qualifications:

4+ years of experience
Must have experience in business payouts through Current Account and Escrows including but not limited to high-frequency business critical transactions. 

At least 2 years experience in working with the payments industry, fintech space as a product manager or Solutions or Sales role - Desirable/ Preferred 

Pre-sales or technical consulting experience with enterprise software, preferably in a product company
Hands on technology practitioner – you have got your hands dirty with APIs, technical definitions and stitching solutions between partner ecosystems.

Engineering background with an MBA preferred

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
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Experience Level

Senior Level