Quality and Process Excellence Lead

Details

Description

Job Role & Responsibility/Designation

Quality and Process Excellence Lead

Delivery Process/ Function Name

Quality

Educational Qualification

BE / B Tech/ MBA/ B.Stat from a Premier Institute

Skills ( Must Have)

·         Programmanagement & change management

·         Problemsolving tools/ analytical skills

·         Excellentcommunication / interpersonal, facilitation skills

·         High energylevel, confident, assertive and team player

Experience ( Minimum)

·         ConsultingExperience

·         Minimum 2years as Quality & Process Excellence practitioner & total 5years of Experience.

·         Experienceof managing team of quality practitioners.

• Strong functional knowledge of Six Sigma, Statistical tools, Quality& Process re-engineering

·         Exposure toISO, CMMi or COPC will be added advantage

·         Consultingexperience in Shared Services Set up/BPO space is desirable

Job Description 

·         Responsiblefor driving quality initiatives for Wipro / Client Accounts. 

·         Working withdispersed cross functional teams  on organizational process (re)-design or industry specific business processes

·         Leveragebusiness optimization & innovation tools & application forprocess re-engineering

·         Benchmarkingprocesses, Mgmt dashboard set up & building the best practicesrepository.

·         Changeplanning and management for deployment of re-designed processes and bestpractices for large teams without reporting relationship

·         Facilitatingworkshops, remote groups and leading process diagnostic for articulationof process issues and solution formulation

Any Other Remarks